Returns & Exchanges
At Wiser, we stand by the quality of our electronics and offer a 30-day window for returns on all devices in their original condition. We aim to make your upgrade seamless, ensuring total satisfaction with every piece of technology you purchase.
Initiate Your Request
Log in to your Wiser account and select the 'Order History' section to request a Return Merchandise Authorization (RMA) number.
Prepare the Device
Securely pack the item in its original packaging, ensuring all cables, manuals, and accessories are included to qualify for a full refund.
Ship It Back
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our technicians verify the device's condition, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing